- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202531
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Dec 15, 2025374
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on Jan 8, 202643
- How do I know what my institution type is?Published on Oct 13, 2023Updated on Sep 27, 2025126
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Oct 15, 202513
- How do I change my phone number?Published on Sep 7, 2023Updated on Nov 3, 2025
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Oct 10, 2025392
- How do I update my login password?Published on Aug 22, 2023Updated on Oct 15, 202528
- How do I add my emergency contact?Published on Jul 24, 2025Updated on Oct 15, 2025202
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Sep 27, 202535
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202560
- How do I submit my proof of address (POA) in Saudi Arabia?Published on Jun 12, 2024Updated on Nov 7, 2025173
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Oct 15, 202539
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Oct 15, 2025127
- What onboarding information is required for a privately owned company?Published on Oct 13, 2023Updated on Sep 27, 2025260
Showing 31-45 of 64 articles