- How do I complete the required tasks shown in the app?Published on 3 Jul 2025Updated on 10 Jul 202531
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on 12 Dec 2024Updated on 15 Oct 202573
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- What documents are accepted as proof of sources of funds from decentralized finance?Published on 12 Nov 2024Updated on 17 Nov 202552
- How do I fix errors when submitting my institutional verification?Published on 10 Oct 2024Updated on 8 Oct 202560
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 15 Oct 2025125
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202555
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 23 Jan 202626
- How do I download my account statements?Published on 6 Nov 2024Updated on 23 Jan 202659
- How do I register an account on OKX?Published on 23 May 2024Updated on 22 Jan 202625,808
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 8 Oct 2025131
- What onboarding information is required for a privately owned financial institution?Published on 13 Oct 2023Updated on 27 Sept 2025100
- What onboarding information is required for a privately owned company?Published on 13 Oct 2023Updated on 27 Sept 2025262
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Showing 16-30 of 67 articles