- How do I update my login password?Published on 22 Aug 2023Updated on 15 Oct 202528
- How do I verify my identity with Singpass?Published on 13 Sept 2024Updated on 17 Nov 20253
- What onboarding information is required for a fund?Published on 13 Oct 2023Updated on 27 Sept 2025106
- Understanding the risks of using digital payment token servicesPublished on 17 Jun 2025Updated on 17 Nov 20252
- Why am I asked to confirm my personal details again?Published on 19 Mar 2025Updated on 15 Oct 2025125
- What attestation do we need to agree to when verifying as an institutional customer?Published on 5 Feb 2024Updated on 8 Oct 2025131
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on 24 Dec 2024Updated on 17 Nov 20251
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 8 Sept 202555
- How do I freeze my account? (app)Published on 11 Jul 2024Updated on 15 Oct 20256
- What onboarding information is required for the non-profit organization (NPO)?Published on 13 Oct 2023Updated on 27 Sept 202568
- What onboarding information is required for a Publicly Traded Company?Published on 13 Oct 2023Updated on 27 Sept 202576
- What onboarding information is required for the government-owned enterprise?Published on 13 Oct 2023Updated on 27 Sept 202561
- What onboarding information is required for a family office?Published on 13 Oct 2023Updated on 27 Sept 202564
- How do I check on updates to my support ticket?Published on 17 Oct 2025Updated on 23 Jan 202626
- How do I opt out as an Accredited Investor?Published on 8 Apr 2025Updated on 17 Nov 2025