FAQ

Top questions

How do I trade with OKX on TradingView?
Published on Jul 29, 2025Updated on Jan 20, 202648
OKX contract voucher and usage rules
Published on Aug 15, 2023Updated on Dec 23, 2025516
What is Proof of Reserves (PoR) user snapshot data?
Published on Jan 20, 2023Updated on Jan 5, 2026458
What can I do if my device is running in an unsafe environment?
Published on Jan 19, 2023Updated on Sep 8, 2025295
What's an external network in Earn?
Published on Jun 20, 2023Updated on Nov 17, 202544
Why is my account frozen and how do I unfreeze it?
Published on Aug 22, 2023Updated on Jan 15, 202623,134
How do I freeze my account? (web)
Published on Aug 22, 2023Updated on Oct 10, 2025394
How do I change my email?
Published on Sep 6, 2023Updated on Nov 17, 20253,930
What is sub-account?
Published on Aug 22, 2023Updated on Dec 29, 20251,784
How do I close my account? (web)
Published on Aug 22, 2023Updated on Nov 3, 2025446
How do I enable allowlist? (app)
Published on Aug 14, 2023Updated on Jan 5, 20261,867
How do I enable allowlist? (web)
Published on Aug 14, 2023Updated on Nov 12, 2025403

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