Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 2, 20257,522
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,453
How do I find my deposit address and tag/memo/comment?
Updated on Sep 3, 202557,360
How do I create passkeys? (app)
Updated on Jul 22, 20259,822
How do I use a physical security key to protect my account?
Updated on Sep 4, 202510,057
Getting started
A beginner's guide to identity verification
Updated on Jul 30, 20256,185
How do I link an authenticator app?
Updated on Aug 20, 202514,303
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,762
Why hasn't my withdrawal arrived in the account?
Updated on Jul 24, 202518,453
Do I need to pay fees for deposit and withdrawal?
Updated on Jun 4, 20255,320
FAQ
View more